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To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.
As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.
The Information We Collect
Whenever you shop with Arthur Beren -- online, through our catalogs, or in our stores -- we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number and email address. If you use a credit or debit card, it will include your account number.
When you register with us as an online customer or request a catalog, we may ask for additional information, such as your product preferences, favorite designers, or interests.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
To improve our website, we collect non-personal information about how users navigate through the site. This statistical information does not include individual names or personal data, so it does not identify you or any other customer. We may share this information with our stores, catalog division or other outside companies.
How We Use the Information We Collect
We use the information we collect for various purposes, including:
to complete your purchase transactions
to provide the services you request
to send you our catalogs and other offerings by mail
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
to improve our merchandise selections, customer service, and overall shopping experience
Others with Whom We Share Your Information
Arthur Beren may share the information we collect with our stores and catalog division.
Service providers: We provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing emails.
Other companies: We may provide your information to carefully selected outside companies when we believe their products or services may be of interest to you. Please see Advertising Cookies, below.
Your Choices Regarding Use of the Information We Collect
If you do not want us to share information about you with any company or organization outside of Arthur Beren:
Email: customerservice@arthurberen.com
Call: toll-free 1 (888) 400-2623
Write:
Arthur Beren
Customer Relations
474 Bryant Street
San Francisco, CA 94107
Please note that many promotions and mailings are completed well in advance, so you may continue to receive some offers after you ask us to stop sharing your information. We appreciate your patience in giving us time to carry out your request.
Online Cookies and How We Use Them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive.
Accepting cookies through your Web browser is your personal choice. You can still shop and purchase from arthurberen.com even if you set your browser to disable cookies.
Children's Privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000. It imposes certain requirements on Web sites directed at children under 13 that collect information on those children, and on Web sites that knowingly collect information on children under 13.
No one under the age of 13 should submit any personal information to this or any other Web site without the consent of a parent or guardian.
Online Account Registration
To make online shopping faster and easier, you may register with arthurberen.com. You only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
Emails
If you sign up for our newsletter on the website or register as a customer, you will receive emails from Arthur Beren Shoes informing you of promotion, sales, events and new products. Each time you receive an email from Arthur Beren, you will be given the opportunity to "opt-out" or stop receiving them.
If you choose to "opt-out," we will stop sending you emails. Please note, however, that some email promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.
Conditions of Use, Notices, and Disclaimers
When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:
Subject to the terms and conditions in this legal notice, which may change at any time without notice.
Subject to all applicable laws.
Undertaken at your own risk.
Please refer to this page frequently to review our current terms and conditions of use.
Copyright
The following elements of this Web site are the property of Arthur Beren or our suppliers and are protected by United States and international copyright laws:
All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
All software.
Use
You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with arthurberen.com. Unless we give you written permission in advance, any other use of this website, its content and its information, including linking or framing to this Web site, are strictly prohibited.
Errors and Inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
Disclaimer of Liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for lost profits, business interruption, or the loss of data or information, even if we are notified in advance of the potential for any such damages.
No Confidentiality
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas, or comments sent to us will be deemed non-confidential, and by submitting them, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display, and distribute them for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
Applicable Law
By visiting this Web site, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.
Disputes
Any dispute relating in any way to your visit to our website or to products purchased here shall be submitted to confidential arbitration in San Francisco, California. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of California. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this website or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.
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